Glossary

The Amazon ecosystem and global logistics rely on complex terminology and acronyms. Our glossary provides clear definitions for Amazon, ecommerce, and logistics terms, with ongoing updates.

  • Learn how Amazon Carrier Central works, what carriers need to register, and how to book delivery appointments and avoid common compliance errors.

    Amazon Carrier Central

    Amazon Carrier Central (also called CARP 2.0, the Carrier Appointment Request Portal) is Amazon's web portal where ...

  • Learn how to file an Amazon warranty claim, check product coverage, find the right support channel, and request a repair, replacement, or refund.

    Amazon Warranty Claim

    An Amazon warranty claim is a formal request from a buyer to Amazon for compensation, repair, replacement, ...

  • FBM (Fulfillment by Merchant)

    Fulfillment by Merchant (FBM) is a fulfillment option where merchants store and ship their own products, ...

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  • Amazon Standard Identification Number (ASIN)

    Amazon Standard Identification Number (ASINs) is a unique 10-character alphanumeric identifier used for and within Amazon. ...

  • Amazon Global Logistics

    Amazon Global Logistics simplifies international shipping for sellers, providing door-to-door service from China to Amazon’s fulfillment centers ...

  • Multi-Channel Fulfillment

    Amazon Multi-Channel Fulfillment (MCF) lets ecommerce sellers use Amazon’s vast fulfillment network to store, pick, pack, ship ...

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