Amazon Reimbursement Policy Update UK & Europe

Amazon Reimbursement Policy Update – Starting January 15, 2025, the way you handle reimbursements for lost or damaged inventory stored and fulfilled by Amazon will go through a major transformation. 

Previously, sellers had the flexibility to submit manual claims for these issues for up to 18 months after the incident occurred. 

However, under the updated Amazon Reimbursement policy for UK, this timeframe will be significantly reduced to a mere 60 days from the date the issue was discovered. 

Amazon Reimbursement Policy Update UK

Previously, Amazon sellers could submit manual claims for lost or damaged FBA inventory for up to 18 months after the incident. 

However, under the updated policy, these claims will have a much shorter window of only 60 days from the date the issue was discovered. 

This change signifies a crucial shift in how you approach claiming FBA reimbursements for Amazon FBA lost inventory. With a significantly reduced timeframe, proactive inventory management and meticulous record keeping become necessary. 

What to Do?

Once you discover lost or damaged inventory, prioritize filing your claim within the strict 60-day window. This timeframe necessitates immediate action when you notice any discrepancies in your inventory. 

Develop a system for regularly checking inventory levels and reconciling them with Amazon’s records. 

Schedule these checks at consistent intervals to ensure timely detection of any potential issues. 

Supporting your claim with thorough documentation is crucial for a successful outcome. This includes relevant shipment details, purchase receipts, and any communication with Amazon regarding the lost or damaged inventory. Implement a system for efficiently gathering and storing this documentation. 

Consider using digital folders or cloud storage solutions for easy access and organization. 

A meticulous inventory management system is your best defense under the revised policy. Regularly update your inventory records to reflect current stock levels. This allows for efficiency tracking and expedites claim processing. 

Invest in inventory management software if your business volume necessitates it. 

These software solutions can automate many aspects of FBA inventory Reimbursement tracking and record keeping, saving you valuable time and minimizing the risk of errors. 

Updated Eligibility Windows for Manual Claims

As mentioned, the revised policy reduces the eligibility window for manual claims to 60 days. However, Amazon will automatically reimburse eligible lost or damaged FBA inventory within this timeframe, meaning sellers will no longer need to submit manual claims for these instances. 

However, other potential reimbursements scenarios, such as incorrect shipments or customer returns, will still require manual claims within the 60-day window. 

How to Prepare for the Reimbursement Policy Update

Review and Refine Your Inventory Management System

Evaluating your current system’s effectiveness is accurately and promptly recording inventory levels. 

Areas for improvement might include streamlining data entry processes, implementing barcode scanning for faster stock updates, and establishing clear protocols for handling incoming and outgoing shipments. 

Optimize Recordkeeping for Efficiency

Develop a streamlined process for gathering and storing documentation related to your inventory. 

This could involve creating standardized templates for recording shipment details, establishing a designated filing system (digital or physical) for invoices and receipts, and ensuring easy accessibility of any communication threads with Amazon customer service regarding potential discrepancies. 

Subscribe to relevant seller newsletters and forums to stay abreast of any changes or industry best practices. Consider attending webinars or workshops on Amazon FBA reimbursement to gain additional insights and strategies. 

How can Refundget by Forceget Help You with Amazon’s New Reimbursement Policies

While the updated policy automates FBA reimbursement service for certain situations, there might be instances where you require assistance with your claims. 

Refundget by Forceget can be a valuable resource during this transition. 

Refundgets team of experts will meticulously review your claims, ensuring that all necessary documentation is included and that your arguments are well-supported. 

By outsourcing the time-consuming task of Amazon Reimbursement claim submission and follow-up, you can focus on other critical aspects of your business. Refundget’s automated tools and streamlined processes can significantly reduce the time spent on reimbursements. 

Refundget’s team possesses the skills and experience to effectively negotiate with Amazon on your behalf. They can identify potential areas for increased recovery and advocate for your best interests. 

Refundget stays informed about the latest changes to Amazon’s reimbursement policies and guidelines, ensuring that you are always up-to-date and can take advantage of any new opportunities for recovery. 

Contact us for a Free FBA Reimbursement audit now!