5 Best Ecommerce Platforms for Small Businesses

Establishing an online presence is necessary for small businesses to reach a wider audience and drive sales. Choosing the right ecommerce platforms for small businesses is a crucial step in this process.

The right platform can provide the tools and infrastructure needed to build a successful online store, reach a wider audience, and drive sales. 

Considering factors such as cost, features, scalability, and ease of use can help you best select the platform that best aligns with your specific needs and helps you achieve your desired outcomes.  

What is an Ecommerce Platform?

An ecommerce platform is a software solution that enables businesses to create and manage online stores. 

It provides essential features such as product catalog management, payment processing, order fulfillment, and customer relationship management (CRM). The right platform can simplify the complexities of online selling by enhancing customer experience, and drive sales growth.

5 Ecommerce Platforms

Here are the best ecommerce platforms for small businesses to start their online journey:

Selling on Shopify

Founded in 2004, Shopify is a leading ecommerce platform that offers a comprehensive suite of features and tools to help businesses of all sizes succeed online. 

With its user-friendly interface and extensive app marketplace, selling on Shopify provides unparalleled flexibility and customization options. 

Whether you’re selling physical products, digital goods, or services, Shopify has the tools you need to create a professional and engaging online. 

Shopify has an intuitive drag-and-drop interface, where you can easily create and customize your online store without requiring technical expertise. 

Individuals access thousands of apps to add specific features and functionality to your store, such as marketing tools, payment gateways, and shipping integrations.

With its secure and reliable infrastructure, one can benefit from selling on Shopify thanks to its robust and scalable platform, which ensures a seamless shopping experience for customers.

24/7 customer support, assistance, and support from Shopify’s dedicated customer service team. 

Learn More: Selling on Shopify vs Amazon FBA

Selling on TikTok Shop

Tiktok Shop is a relatively new ecommerce platform integrated with the popular social media app TikTok. It offers businesses a unique opportunity to use TikTok’s massive user base and engagement to drive sales. 

By selling on TikTok shop, you can tap into a highly engaged audience and benefit from TikTok’s powerful algorithms. 

Easily list and sell products directly within the TikTok app by seamlessly integrating your store.

Use TikTok’s algorithms to reach a wider audience and drive organic traffic to your products, as well as promoting your products through marketing tools offered by TikTok’s advertising features and influencer partnerships. 

Don’t forget to engage with your customers since by interacting with your audience through comments, likes, and shares allows for a sense of community and togetherness. 

Learn More: TikTok Shop vs Amazon FBA

Selling on Temu

Temu is a rapidly growing global marketplace that offers a wide range of products at competitive prices. 

Selling on Temu offers a user-friendly platform for sellers to list their products and reach a wider, more global audience. 

Temu’s low fees and commission structure make it an attractive option for small businesses looking to expand their reach and increase sales. 

Temu offers a global marketplace which allows you to reach customers from all around the world and tap into new markets. It offers low fees and commissions which grants customers the benefit of competitive pricing structure at minimal fees. 

Easily list and manage your products on Temu’s platform. Same as TikTok, be sure to use Temu’s marketing tools for promotional features to best increase product visibility and drive sales.

Learn More: Selling on Temu vs Shein

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Selling on Shein

Shein is a popular fast-fashion platform known for its affordable products and trendy styles. While it offers opportunities for sellers in various categories, Shein’s focus on fashion and its stringent requirements for sellers may make it less suitable for businesses outside the fashion industry. 

Shein attracts a wide range of audience of fashion-conscious consumers who are eager to discover the latest trends and styles, providing sellers on the platform with a significant opportunity to reach a large and receptive market. 

Shein’s commitment to offering affordable products makes it a popular choice for budget-conscious shoppers, leading to increased sales and customer loyalty for sellers. 

Sellers can attract customers who are looking for the newest styles and designs. Shein stays ahead of the latest fashion trends, offering a wide range of stylish and up-to-date products. 

Learn More: Selling on Shein vs Amazon FBA

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Selling on Amazon FBM

Amazon FBM (Fulfillment by Merchant) is a flexible option for sellers who want to maintain control over their inventory and shipping processes. 

While it offers the advantage of lower fees compared to Amazon FBA (Fulfillment by Amazon), sellers are responsible for handling all aspects of order fulfillment, including packaging, shipping, and customer service. 

When selling on Amazon FBM, you benefit from Amazon’s wide customer base and strong brand recognition. This can help increase your visibility and attract more potential customers. Not to mention, Amazon’s high search engine rankings can improve your organic search visibility, driving more traffic to your product listings. 

With Amazon FBM, you have flexibility to manage your own inventory and shipping operations, giving you greater control over your business and allows you to customize your fulfillment process to meet your specific needs. 

Amazon FBM offers flexibility in terms of fulfillment methods. You can choose to handle shipping and returns yourself, or you can partner with third-party logistics providers to streamline your operations. 

While Amazon FBM offers lower fees compared to FBA, you will still be subject to Amazon’s selling fees and referral fees for each product sold. These fees are typically calculated based on the product category and selling price. 

Learn More: Selling on Amazon FBM vs FBA

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How to Choose the Right Ecommerce Platform to Start Selling On?

When starting an online business, selecting the best ecommerce platform for small business is a crucial decision that can significantly impact your success. 

The ecommerce platform for small businesses you choose will provide the foundation for your online store, influencing factors such as user experience, scalability, and overall business operations.. 

To best make your choice, evaluate the pricing plans and fees associated with each platform to determine which fits your budget. Consider factors such as monthly subscription fees, transaction fees, and additional costs for premium features or integrations. 

Assess the features offered by each platform to ensure they meet your specific business needs. Look for essential features such as product catalog management, payment processing, shipping options, marketing tools, and customer relationship management (CRM). 

Consider the platform’s ability to grow with your business. As your online store expands and your sales volume increases, the platform should be able to handle the increased traffic and transactions without compromising performance. 

Choose a platform that is intuitive and easy to navigate, especially if you are new to ecommerce. A user-friendly interface can save you time and effort, allowing you to focus on growing your business.

Evaluate the platform’s ability to integrate with other tools and services that your business uses, such as email marketing software, accounting software, and social media platforms. Seamless integration can streamline your operations and improve efficiency. 

Consider the level of customer support provided by the platform. Look for a platform that offers responsive and helpful support, whether through live chat, email, or phone. A reliable customer support team can assist you with any technical issues or questions you may have.